Looking For The Best Event Ticketing Software? Don’t Skip These 10 Must-Haves

Although you may know Bandwango best for our awesome trails and passes, we’ve been in the events scene for years and actually have our own ticketing platform for events – and it’s built to make your life a whole lot easier. By working with multiple event planners over the years, we’ve learned there are a few things that are important to consider when choosing an event ticketing software. Here’s a few of their must-have features. 

• Mobile access to tickets. This eliminates lost or forgotten tickets and makes tickets easily accessible to users. Utah Arts Festival made the jump to digital ticketing in 2021 and we’ve now processed over 50,000 orders for them. Executive Director Aimee Dunsmore said, “Switching to Bandwango’s digital ticketing platform was a game-changing move for our organization and it led to increased ticket sales. It’s also made it a really easy process to get passholders through our gates.”

• Easy redemption process. The last thing anyone wants is a hassle when an attendee arrives at the gate – you want to get them in quickly and easily. Bandwago’s event ticketing software utilizes a QR code ticketing system. Your whole team will have access to our free Go Redeem app that transforms your iOS or Android devices into ticket scanners. 

• Customer service. Event planners are juggling multiple things and want an event ticketing service that includes help with customer service needs. This has been a very important service for Utah Arts Festival, with Dunsmore sharing, “If a ticket holder has a question, they contact Bandwango’s customer service team instead of us. That’s one less thing my busy staff has to worry about.”

• Unlimited promo codes. Maybe you want to create a promo code for discounts on presale tickets or maybe you want to use different promo codes for various influencers. Dunsmore shared that she has a separate promo code for each advertising platform she uses and that allows her to track what marketing is working best. 

• Quick and easy payment. We get it – events cost money, and you want to see your revenue as quickly as possible. That’s why our platform lets you connect your Stripe account for fast, direct payments. No Stripe? No problem. You can easily use Bandwango’s accounting services to handle the funds and get them to you quickly.

• Real-time reports that you don’t need a doctorate to decipher. You want to easily see how many tickets have been sold and redeemed at any given time. Bandwango’s reporting data gives you access to an intuitive dashboard where you can see this information and more. You’ll also find a variety of other first-party data available, including information on where attendees are from. 

• Communication tools. We’ve seen many planners look for an event organizer software that allows them to communicate with attendees before, during, and after an event. When Tourism Windsor Essex-Pelee Island used Bandwango’s new polling feature within their Fiesta Weekend ticket, they sent a text message to remind attendees to cast their vote for their favorite beer and food pairing. They also included a call to action to get attendees interested in their paid beer pass. 

• Marketing services. Creating a great event is one thing, but just because you build it, doesn’t mean they’ll come. Marketing is key, but it can be stressful for an event planner when you’re dealing with everything else. Lucky for you, Bandwango now also offers add-on marketing services that can help you promote your event to the right audience and increase ticket sales. 

• Unlimited ticket options. We’ve seen people build a variety of ticket options, but a couple of popular ones are child/adult tickets and VIP packages. With Bandwango’s event ticketing software, you can create as many ticket options as you like. Keuka Lake Wine Trail has created a variety of options for their Handcrafted Holiday event that allows attendees to choose their ticket based on their desired starting point. 

• Easy ticket transfers and gifting. In an effort to increase overall ticket sales, we’ve made it really easy for attendees to purchase multiple tickets and then share those with others. They can even purchase tickets as a gift and have them sent to the recipient of their choice. 

Bandwango’s event ticketing software can be used for any type of events – large or small. Art and music festivals, wine walks, or even just a small ticketed luncheon – our event ticketing service can do it all. You handle the entertainment, vendors, and volunteers, and we’ll handle the seamless, stress-free ticketing that makes life easier for both your team and your attendees.